HUMPH

[boodie]

Well I have my new washing machine, it's nice, I wont bore you with the details, but what really pissed me off was the attitude of the salesman at Hardly Normal..

I wonder, do I look like a shoplifter, because I no sooner walked in and started looking aat the machines, than the message came over the loudspeaker "Salesman to Washing Machines" and he asked me if i needed help, I told him I was JUST LOOKING for the moment, well he shadowed me all the way around the display, watched me closely as I lifted the lid and examined the innards and dials and stuff.

What did he think I was going to do, hide one under my skirt and walk out with it!!

When I finally found one in my price range, I turned around to get the attention of the salesman and he was RIGHT BEHIND ME!!, I almost tripped over him, when I said that i'd take that one, he looked at me and said, and I quote "We have cheaper ones down the back" I told him I wanted this one, and then he asked me how I wanted to pay for it, when I said Visacard, his eyebrows raised and you could almost hear the cog wheels going.

I'm sure he thought that when he swiped my card that it would be rejected.. and his patronisng tone as well..


Next time I need some whitegoods, I wont be going there again.

aaargghhhhh

Comments

[kubi.livejournal.com]

YUCK YUCK YUCK - that happens to me all the time too.

Bloody hell, talk about judging the book from the cover..and so on.

You shouldn't have bought from there, but instead has asked to talk to the manager and tell him/her about your experience and why you didn't buy anything. (I know I wouldn't have done that, but still, it's a nice thought, right?!)

[dharawal.livejournal.com]

If I hadnt needed a washing machine ASAP and had the time and the transport to go looking around, I would have.

I keep on looking on my clothes sure that somewhere on them is a big sign that says "SOLE PARENT ON WELFARE BENEFITS" treat like a 2nd class citizen!

[elektron.livejournal.com]

*cuddles* awwwwww

[smof.livejournal.com]

Know what you mean about staff trailing you around like you're wearing a stripey jumper and a mask. I get it all the time simply for being a teenager. Guilty until proven innocent.

[dharawal.livejournal.com]

and i detest smarmy people at the best of times

sneaky salespersons

[ladyjaguar.livejournal.com]

His following you around might be due to slow business or him wanting to be sure he was the one who pounced on you so he could get the commission on the sale. I hate it when the do it to me, too. I also hate high-pressure types who try to either get me to buy something MORE expensive and more bells-and-whistles than I need (solely because it'll give the salesperson a bigger commission, of course) or those who try to push the product while lacking the most basic knowledge about it. I also don't like it when they push whatever virtues they've been told to push without asking me what I'm looking for in the product! Argh.

Or maybe they are looking at me askance because I go shopping in jeans and a t-shirt, and they think I'm a deadbeat, too. Heeheehee.

As for his reaction when you mentioned the method of payment, it was rude. He's probably worried someone somewhere along the line is going to stiff the store, which might mean his commission would be rescinded. I don't know how that particular company is set up. But he's making assumptions that will most often prove totally wrong. Let me tell you a story about a fraternity brother of my husband's:

Mike had a summer job in the women's shoe department at Cohen Brother's department store in Jacksonville, Florida, where we all live (Mike, by the way, is now a municipal judge in Jacksonville). One day, business was not terribly brisk. A woman came in dressed in a plain cotton shirtwaist dress and carrying a straw purse. This was in the middle 1960s, by the way.

Mike went over to her and asked if he could help her. She said she wanted to look at some shoes, and promptly picked out the most expensive shoes in the store. Mike didn't flinch. He sat her down courteously, measured her foot, asked her about colors, and went and fetched the shoes. She tried them on. She didn't buy anything.

Mike figured she was just window-shopping and that maybe he had made a little old lady with not very much feel good that day.

Next day his jaw nearly dropped to the floor when the same woman came back, dressed to the nines in a dress that could have only come from the most exclusive, appointment-only boutique in town, maching shoes and handbag, and very nice jewelry. She bought up a whole slew of the very expensive shoes she'd tried on the day before, paid cash, and thanked Mike for his very courteous service to her.

The salesman you encountered would do well to take Mike as his model.

However, I would, if I were you, either meet in person with the store management or send them a letter letting them know that you don't appreciate that treatment. Definitely let them know that your feeling is that you are very much disinclined to patronize their establishment again. No one should be treated badly, no matter who they are.

Or aren't.

Re: sneaky salespersons

[dharawal.livejournal.com]

done, and done.. sent letter yesterday, not that i expect anything from it, but considering over the past 3 years i've spent in excess of $3000 at that store, I expected a bit better